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5 keys to successful SIP implementation

Technology
Voice over IP uses the session initiation protocol (SIP) to convert phone conversations to data and send it through a public or private IP network instead of using telephone lines or fixed bandwidth T1 and T3 options. This can be a brilliant way to cut costs, gain flexibility and more efficiently use existing resources, but consider these issues to ensure successful implementation: * Native SIP. Ask your carrier if their network was designed to deliver SIP end-to-end and the size of their local telephone number footprint. SIP is an open standard protocol used to enable VoIP. Make sure your carrier isn’t patching together multiple networks, which may or may not use SIP and could cause quality degradation and make troubleshooting issues more difficult. A native network is designed to carry SIP…
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Do you know your VoIP?

Technology
When businesses start using VoIP, it’s easy to assume that you can use it wherever the Internet roams. After all, that’s the nature of the Web – open and free movement of data – and since the data packets constitute VoIP flow over IP networks, so should your phone calls. For better or worse, the Internet is still the Wild West, and VoIP’s predecessors – TDM and the PSTN – come from a very different world. When VoIP emerged in 1995, these differences created some fundamental challenges to the status quo, and over the years a regulatory framework evolved. While any form of regulation runs counter to the spirit of the Internet, in the case of VoIP, it’s actually a good thing, and it is highly relevant to how you…
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