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How to extend SIP functionality in Asterisk

Asterisk
A brief note on design philosophy One of the driving reasons for rewriting SIP was that chan_sip was monolithic. In other words, all of the functionality was crammed together within a single file, with application and underlying transaction, transport, and other SIP-related maintenance being intermixed. The new SIP work is modeled very differently. The SIP functionality is built on top of the PJSIP stack so that the majority of protocol-related logic is taken care of for us and we don't need to concern ourselves with it when writing application-level code. In addition, the approach of writing new code is more modular than it was in the past. Typically, a single module deals with one application-level aspect and nothing else. If you look inside the Asterisk source code in the res/ directory, you will find…
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Voip Phones For Small Business Company

Technology
VoIP, which stands for Voice over Internet Protocol, is a business phone system that can save you money and improve productivity and customer service. VoIP systems provide you with features and services that were previously only available to large enterprises. However, small businesses and large enterprises have different resources and working practices. Although the features and services are similar, it’s essential that you adapt VoIP to the way your business works. And, that’s where the choice of business phone company comes in. By working with a company that specializes in VoIP phones for small business, you can be confident that you will get relevant advice and a solution that meets your needs, your technical resources and your budget. Advice and Guidance Before selecting a system and a provider, take the…
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What’s New with the Not-Com Movement

Technology
It’s good to know that the parables of our youth still apply in today’s digital age. To find the proof, look to the fast growing domain name industry, where the new and innovative “not-com” domain names are rapidly gaining on dot-com names. Most recently making domain industry news, Verisign, the domain registry company that owns .com recently filed a lawsuit against XYZ, a not-com registry operator offering domains using .xyz, for allegedly disparaging the value of .com in its marketing and promotional materials. XYZ ultimately won the case on summary judgment, meaning the court found that Verisign’s arguments fell short of what it needed to be for a case to go forward. But it shows us that the not-com movement continues to take hold. For those new to the idea…
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Unified Communications Adoption Slowed by Cost, Maintenance

Technology
IT leaders said that relying on best-of-breed communication and collaboration tools is more important than adopting tools from the same vendor. The top reason for delaying unified communications (UC) deployment is not cost or budget, but that a technology isn’t a “must have” priority, according to a West Unified Communications survey of 250 IT managers.The survey found that less than a quarter of IT managers feel cost is a primary reason to put off adoption.About one-third of IT managers expect to implement or expand their video capabilities in the next three years, but cite it as one of the most difficult technologies for IT departments to maintain.”Video’s initial deployment approach required large, dedicated systems that were quite complex to deploy and maintain. It lived well outside of the normal IT…
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Where Will Telephony Be in Two Years?

Technology
The future of telephony is more difficult to predict than that of other business technologies. For one, telephony services are already so advanced that analysts have a difficult time foreseeing what other calling features and communications applications users will need, even in the near future. For another, the inevitable expansion of telephony services into new markets in developing countries is fraught with complex economic and political issues that revolve around government power and personal access. Nevertheless, it’s safe to say that the next two years will see significant changes in the way telephony is delivered to users within an organization as well as to the organization itself. Also, the rise of mobility will continue to blur the line between personal and professional communications.   Right now, there are two clear…
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4 Simple Tips for Porting Numbers to a VoIP System

Technology
If you are switching to voice-over-IP (VoIP) telephony from plain old telephones (POTs) or changing voice vendors, you are likely hoping to retain your business phone numbers after the switch. Keeping the same phone numbers for your business and employees can avoid confusion and related expenses, such as a need to update your website or print new business cards.   Fortunately, the Federal Communications Commission (FCC) rules allow organizations to “keep their existing phone number” when switching providers, as long as they are remaining in the same geographic area. Unless your businesses’ VoIP switchover is coupled with a move to a new office location in a different area code, you should not have any issues retaining the same contact information. Join us as we review what businesses need to know…
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What Are Some of the Hottest Trends in VoIP for Businesses?

Technology
The VoIP industry is set to explode in the coming years – in fact, according to a report released by Future Market Insights (FMI), VoIP is expected to be a multi-billion dollar industry (close to $90 billion) by the year 2020. With this in mind, then, we need to keep our ever-watchful eye on the industry and monitor how it grows, as well as make a note of all of the trends that are coming each year. In this post we will discuss the most recent trends as the industry ends the first quarter of 2016, as well as discuss each of their benefits and features that business owners will appreciate. Our aim is to show you that VoIP is a viable – and, in fact, preferred – method of…
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What Does Excellent VoIP Support Look Like?

Technology
Exceptional customer support can be critical to having a positive experience with a hosted voice-over-IP (VoIP) telephony implementation. As TechTarget highlights, VoIP has recently reached its 20-year anniversary. Between mass business adoption of VoIP and advancements in its technology, VoIP is now a powerful, low-cost option for unified business communications. If you are seeking a first-time VoIP implementation or considering switching vendors, it can be important to consider prospective vendor’s support in the selection phase. The best options for hosted communications offer an excellent customer experience that includes expert technology advice, multi-media support channels and resources for customer education. What is Great Customer Service? While VoIP is unique, there are some aspects of exceptional customer service that span industries and businesses. Research by RightNow indicates that the most common reason…
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Security: Protecting Privacy without Prying

Technology
Cyber criminals had a good year. They stole more than twice as many data records in 2015 than the year before. As of November 2015, 153 million records have been stolen in 166 breaches, according to the Privacy Rights Clearinghouse. That’s an unfathomable amount of financial information, personal identifiable information, and protected health information. Clearly, the security industry needs to do a better job of protecting private data that belongs to individuals and businesses. That’s why 76 percent of U.S. executives are more concerned about cyber threats this year, according to PwC. As cybersecurity becomes a top priority for business and government, there remains serious debate about whether the right to data privacy must be sacrificed to provide adequate protection. Surveillance and eavesdropping on Internet communications are commonplace, as underscored…
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The 4 Most Critical Ways to Ensure VoIP isn’t a Hacker’s Dream

Technology
The information voip security threat vector is complex, and evolving quickly. Price waterhouse Cooper research reveals that security incidents have grown 66 percent over the past year, as measured in compounded annual growth rate (CAGR). IT professionals and business owners are realizing the importance of a comprehensive approach to information security. While voice-over-IP (VoIP) telephony is not inherently a security risk, it’s important to be aware of vulnerabilities in any connected device, including VoIP phones. Any connected device, including VoIP phones, mobile devices and computers, can present a potential point of entry into your businesses’ network for cyber criminals. Scary VoIP Security Mistakes Security Consultant Paul Moore recently discovered a common security flaw in VoIP implementations. ITPro writes that after observing a series of implementations, he noticed businesses were neglecting…
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